Putting Tourist Safety First: Goa Rolls Out Smart Policing for Rapid Assistance
Reinforcing Goa’s position as one of India’s safest and most tourist-friendly destinations, Goa Police has introduced advanced technology-driven policing initiatives aimed at ensuring faster response, enhanced security, and seamless assistance for citizens of the State, while offering benefit to tourists who often require immediate support during short-duration visits. The newly launched PRISM Intelligence Fusion Centre and the e-Zero FIR system, integrated with the 1930 Cyber Crime Helpline, are designed to provide accessible and efficient police services for all, with a strong emphasis on quick intervention for tourists.
Goa attracts millions of domestic and international tourists each year, resulting in a significant floating population. While these initiatives strengthen everyday policing and safety for Goan citizens, the e-Zero FIR system assumes added significance for tourists by enabling cyber fraud complaints registered through the national 1930 helpline to be automatically converted into FIRs without delay. This allows visitors facing cybercrime or digital fraud to seek legal recourse without the need for physical visits to police stations, ensuring timely assistance during their stay in Goa.
The PRISM platform serves as a centralised Intelligence Fusion Centre, bringing together technological and analytical tools under a single digital framework. By enabling intelligence-led policing, PRISM assists law enforcement agencies in real-time tracking of habitual offenders, absconders, and missing persons, thereby strengthening preventive security measures across the State. These capabilities enhance overall public safety while helping maintain a secure environment in high-footfall tourist zones, transport hubs, and urban centres.
Speaking on the occasion, Dr. Pramod Sawant said that initiatives such as PRISM and the e-Zero FIR system strengthen safety for citizens and tourists alike through smart, technology-driven, and people-centric policing. He noted that faster access to police services is especially critical for visitors unfamiliar with local processes, and these reforms reflect Goa’s commitment to secure, responsive, and modern governance aligned with the national vision of Digital India. He also acknowledged the leadership of Narendra Modi in advancing technology-enabled public service delivery across the country.
In addition, Goa Police has earlier introduced the Digital Tenant Verification System through the Goa Police App, enabling citizens to complete tenant verification entirely online. The system allows digital submission of Aadhaar details and rent agreements, followed by a structured three-stage verification process, further strengthening safety, transparency, and digital governance.
Together, these technology-enabled initiatives underline Goa’s focus on modern policing that safeguards its citizens while offering tourists faster, more accessible support, reinforcing trust in Goa as a safe destination.
