In the advent of Covid-19 outbreak LVB urges customers to go digital
In context of the situation developing around Coronavirus, Lakshmi Vilas Bank (LVB) has taken certain steps to ensure ease of banking for its customers. The Bank is making all efforts to extend uninterrupted banking services to customers and the general public at large. While the bank has taken the decision to revise its business hours from 10 am to 2 pm until the 31st of March 2020, it is also encouraging its customers to use digital platforms like LVB Internet Banking, LVB Upaay and LVB Mobile App to cater to their banking needs. The Bank has also advised its customers against physical handling of cash and instead take to digital platforms like NEFT, RTGS, IMPS and other facilities available in its mobile app for making bill payments. The Bank shall continue to provide essential services like:
•Cash Deposits and Withdrawals. However, no cash withdrawals will be allowed in accounts where ATM cards are provided
•Clearing of cheques
In respect of certain non-essential services, as mentioned below, it has been decided to suspend such services in the branches, in order to avoid direct contact:
•Printing of pass book
•Acceptance of cheque in counters, instead the cheque may be deposited in the box provided in the branches.
•Request for ATM Cards, Cheque Books, Statement of account, KYC Updation, Aadhar Card linking.
While the Bank assures that the above mentioned non-essential services will resume as situations improve, LVB requests all its Customers to bear with them for non-availability of the above non-essential services .