Airtel to Home Deliver SIM Cards to Customers in Chennai
~Airtel Retail stores are now open in across the locations of the city
In a bid to encourage people to stay safe at home to contain further spread of the virus, one of the largest telecom operators in the country – Airtel is offering its customers a bundle of new ‘Concierge Services’ in Chennai. As most of the retail stores are now open in across the locations of the city, Airtel to deliver SIM Cards at customer’s doorsteps following a contactless delivery protocol. In addition to it, installation of broadband and DTH is also made available to ensure connecting with all during this uncertainty without any hassles.
According to a statement to subscribers, Mr Gopal Vittal, CEO, Airtel said "If you prefer to be served at your home, we now have a concierge service and would be delighted to come to your home. Whether it is delivery of a SIM card at your doorstep or an installation of a broadband or DTH, we can do it all," Vittal said. All the field teams of Airtel have been trained on a new contactless delivery and installation protocol.
Airtel has made its digital channels even simpler to ensure that users can easily recharge mobile/TV, pay bills, buy new services or raise a complaint from anywhere, he said.
According to Mr Gopal Vittal, "there seems to be even more uncertainty" as restrictions are being lifted in large parts of the nation. People across the country are still worried about the safety of their loved ones and also, they are concerned about incomes and jobs”.